Privacy Policy

Effective Date: January 1, 2025

SlyGen ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image and video generation service.

1. Information We Collect

We collect information you provide directly and information collected automatically:

Information You Provide:

  • Account information (email address, username, password)
  • Profile information (display name, profile picture if provided)
  • Payment and billing information (processed by third-party payment providers)
  • Generated content (images, videos, prompts, and parameters)
  • Communications (support requests, feedback, correspondence)

Information Collected Automatically:

  • Device information (browser type, operating system, device identifiers)
  • Usage data (pages visited, features used, generation statistics)
  • IP address and approximate location (country/region level)
  • Cookies and similar tracking technologies

2. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide our services and fulfill our contractual obligations to you
  • Legitimate Interests: Processing necessary for our legitimate business interests (service improvement, fraud prevention, security) where your rights do not override these interests
  • Consent: Where you have given explicit consent for specific processing activities (marketing communications, optional cookies)
  • Legal Obligation: Processing necessary to comply with legal requirements (tax records, law enforcement requests)

3. How We Use Your Information

We use your information for the following purposes:

  • Provide, maintain, and improve our AI generation services
  • Process transactions and manage your account and subscription
  • Train and improve our AI models (using anonymized or aggregated data)
  • Send service-related communications (account updates, security alerts, billing notifications)
  • Provide customer support and respond to inquiries
  • Detect, prevent, and address fraud, abuse, and security issues
  • Comply with legal obligations and enforce our terms
  • Analyze usage patterns and optimize user experience

We do NOT use your generated content to train AI models without your explicit consent. Your private gallery remains private.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist us in providing services (payment processors, cloud hosting, analytics)
  • Legal Requirements: When required by law, subpoena, or government request
  • Safety and Security: To protect our rights, property, safety, or the rights of others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission to share

All service providers are bound by data processing agreements and are prohibited from using your data for their own purposes.

5. Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes described in this policy:

  • Account Data: Retained while your account is active and for a reasonable period after deletion (typically 30 days) to allow recovery
  • Generated Content: Images and videos are stored for 30 days from creation, then automatically deleted
  • Generation History: Prompts and parameters may be retained indefinitely for service improvement
  • Payment Records: Retained for 7 years as required by tax and financial regulations
  • Usage Logs: Retained for up to 12 months for security and analytics purposes

6. Your Rights (GDPR)

If you are located in the EEA, you have the following rights under the General Data Protection Regulation:

  • Right of Access: Request a copy of your personal data we hold
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions for countries deemed to provide adequate protection
  • Other legally recognized transfer mechanisms

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication and access controls
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and security
  • Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for the service to function (authentication, security, preferences)
  • Analytics Cookies: Help us understand how users interact with our service
  • Functionality Cookies: Remember your choices and preferences

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect service functionality.

10. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete that information. If you believe a child has provided us with personal information, please contact us immediately.

THIS SERVICE IS INTENDED FOR ADULTS ONLY (18+). By using this service, you confirm that you are at least 18 years old.

11. User Content Storage

SlyGen applies an automatic content deletion policy:

  • Generated images and videos are stored for 30 calendar days from creation. After this period, files are automatically and permanently deleted.
  • We send a notification to your registered email 7 days before files expire.
  • Generation history (prompts, parameters, metadata) may be retained indefinitely for service improvement.
  • You are responsible for downloading and backing up content you wish to keep before the retention period expires.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date." Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

support@slygen.ai

For GDPR-related inquiries, you may also contact our Data Protection Officer at:

dpo@slygen.ai

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